IT HelpDesk Update - v2.4.1
Description
This will update the IT HelpDesk module from v2.4 to v2.4.1 for the introupe system.
It is highly recommended to install this update even if you do not experience any of the problems stated below.
This update contains the following changes:
- Added option to set origintaor of new tickets
- Resolved bug when adding first ever ticket
Instructions
Download Update
- Click the 'Download Update' link above.
- Accept the license agreement and the download will start.
- BACKUP YOUR INTRANET AND DATABASE
- Run the update on the server. It will not work otherwise
- Access the IT HelpDesk module via a web browser.
- Open the new 'Manage' menu item.
- Select and specify all desired options and save them.
- Finished
