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Booking Calendar CMS IT HelpDesk IT Inventory Messaging News Premises HelpDesk TeamLeader Wiki |
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TimeTable Import License Manager Client User Manager |
The purpose of introupe.
The following table illustrates how introupe can benefit an organisation/school to ease the administration of certain tasks.
| Current Task | introupe Solution |
|---|---|
| Room/equipment booking. This could be paper based or notice board based. |
Booking module Dramatically improve the process of room/equipment booking by having one central location that is accessible from any computer. No need to visit someone or a noticeboard to book anything. Simply logon and book. No double bookings! Limitations can be enforced as to who can be allowed to book and how long users can book items in advance. Make block bookings with ease. Define periods and opening/closing times to allow period booking and all day bookings. |
| Latest news, information, events, announcements, etc. This could be paper based, email based, or notice board based. |
News module Speed up the process of announcements, latest news, new information, and events. Set expiration date to automatically remove the item on a certain day (or to never expire). |
| Report IT problems. This could be in person, over the phone, paper based, or by email. |
IT HelpDesk Speed up the process and maintain records of all reported problems, whilst also keeping the "reporter" (user) up-to-date on the problem. Thereby, no problems can be "forgotten", and the "reporters" do not have to harrass IT support department on progress. Thereby, saving time and focusing on resolving the problem, whilst also having an overview of all outstanding issues and priorising as needed. |
| Report premises/building/H&S problems. This could be in person, over the phone, paper based, or by email. |
Premises HelpDesk Speed up the process and maintain records of all reported problems, whilst also keeping the "reporter" (user) up-to-date on the problem. Thereby, no problems can be "forgotten", and the "reporters" do not have to harrass the premises department on progress. Thereby, saving time and focusing on resolving the problem, whilst also having an overview of all outstanding issues and priorising as needed. Also includes reports to monitor how many problems have been completed/reported using certain criteria, i.e. by day, week, month. |
| IT Inventory/Register. This could be paper based. |
IT Inventory Record all IT equipment and any associated information in one easily accessible location. Record equipment details, history, specifications, etc. This will be linked to the IT/Premises HelpDesk in the future. |
| Manage IT tasks/jobs/project/department/workload. This could be person-to-person, paper based, or by email. |
TeamLeader Speed up the process and maintain records of all tasks/jobs/projects/workload your department is currently undertaking. This module stores a dynamic list of currently outstanding tasks/jobs/projects/workload, and past items, so the department manager can constantly keep and eye on what people are doing. Thereby, no tasks/jobs/projects/workload can be "forgotten" about. The manager, and whoever else is specified, can create and monitor tasks, etc, for all of the department members. As well as, set tasks priority, add more information, and assign IT HelpDesk problems to individual people, or a group of people. |
| Internal Messaging. This could be paper based, in person, by email, or by phone. |
Messaging Very similar to email but in one location with the rest of this system, and restricted only to contacting other users within this system. A future product will notify users on their desktop when they have a new message, similar to how MSN Messenger and Outlook inform users they have a new message. |
| Work Experience Administration. This could be paper based, in person, by email, or by phone. |
Work Experience Import all the work experience visits data from the file downloaded from the organisation's website, and allow staff to volunteer which students they would like to "visit" whilst they are on their work experience. There are three steps that staff must do in order to complete a "visit": 1. select students, 2. telephone students, 3. visit them. All this is recorded by the member of staff, and clearly visible to the work experience organiser to see who has been visited, by who, and when. |
